Responsible Gaming — Safe Fun
kikry believes gaming should be a form of entertainment — not a burden. We place the highest importance on the well-being of every player.
Our Commitment
At kikry, we believe online gaming can be an enjoyable form of entertainment — when it is experienced mindfully and within limits. We are committed to ensuring a safe, transparent, and responsible environment for every player who comes to our platform.
Gambling or gaming should never be seen as a solution to financial problems. It is for entertainment only — and ensuring that entertainment never has a negative impact on your life is our goal. On this page, we will show you how to play safely, which signs to watch out for, and how to reach us for support if problems arise.
The minimum age to access our platform is 21 years. Only those aged 21 or above may register and play at kikry. We verify the age of every account and our service is not available to anyone under that age.
Responsible Gaming Tools
kikry provides several practical tools to help you manage your own gaming habits.
Setting Deposit Limits
You can set daily, weekly, or monthly deposit limits. Once a limit is set, it takes effect immediately. Requests to increase a limit involve a waiting period — which helps prevent impulsive decisions.
Time-Out
You can temporarily suspend your account for a set period — from 24 hours up to 30 days. During this time, logging in or placing bets will not be possible.
Self-Exclusion
If you feel gaming is getting out of control, apply for a long-term self-exclusion. It remains active for a minimum of 6 months and cannot be reversed before the period ends.
Age Verification
kikry is for those aged 21 and above only. We reserve the right to verify age at registration and at any point thereafter. Accounts belonging to underage users will be closed immediately.
Loss Limit
Set a loss limit to ensure you cannot keep playing once you have lost a certain amount. Requests to lower this limit take effect immediately.
24/7 Support
Our support team is available around the clock for any concerns or questions. Contact us via live chat or email ([email protected]) — support is available in both Bengali and English.
Warning Signs
Keep the following signs in mind to recognise whether gaming is becoming a problem. If any of these apply to you, taking a break and seeking support is the sensible thing to do.
Watch out for these signs
- Repeatedly playing to win back money you have lost ("chasing losses")
- Repeatedly exceeding your gaming budget or borrowing money to play
- Hiding your gaming habits from family or friends
- Feeling restless or irritable when you are unable to game
- Neglecting work, studies, or family relationships
- Experiencing problems with sleep, eating, or daily activities
- Trying to stop gaming but failing repeatedly
If these signs appear, contact the kikry support team without delay. We will not judge you — we will simply help.
Five Steps to Playing Safely
Following these simple steps will keep gaming enjoyable at all times.
Set a budget and stick to it
Decide in advance how much you will spend on gaming each week or month. The minimum deposit at kikry is ৳200. Never go beyond this budget, and use the platform's deposit limit feature to set it.
Keep time limits in mind
Avoid playing for long stretches at a time. Take a break after a set period. Use the time-out feature if needed — it will temporarily suspend your account.
See gaming as entertainment
Do not expect to earn an income from gaming. It is a leisure activity — like watching a film or playing sports. Be pleased when you win, and move on without disappointment when you lose.
Never play with borrowed money
Strictly avoid gaming with borrowed funds. Only use money whose loss would have no impact on your daily life.
Talk openly with those close to you
Discuss your gaming habits with family or trusted friends. They can understand your situation better from the outside and can help if needed.
Self-Exclusion & Account Control
If you feel you need some distance from gaming, kikry offers various levels of control.
Temporary Break (Time-Out): Temporarily deactivate your account for anywhere from 24 hours to 30 days. During this time you will not be able to log in or place any bets. Once the period ends, the account will be reactivated automatically.
Long-Term Self-Exclusion: Close your account completely for a minimum of 6 months. The account will not be opened under any request during this period. After the period ends, you will need to contact our support team to reactivate it.
Permanent Account Closure: If you want your account closed for good, email [email protected] or let us know via live chat. We will permanently close the account within 24 hours.
You do not need to explain your reasons to us for taking any of these steps. We respect your decision.
Deposit & Withdrawal Limits
Financial awareness is an important part of responsible gaming. The minimum deposit at kikry is ৳200 and the minimum withdrawal is ৳500. These limits ensure that gaming can be enjoyed in small amounts while also keeping large impulsive transactions in check.
Withdrawals are typically completed within 15 minutes to 2 hours. Transactions can be made via three familiar mobile banking methods — bKash, Nagad, and Rocket. Your deposit limit can be lowered at any time — requests to lower it take effect immediately; requests to raise it take some time.
Reach Out for Help
If gaming feels like it is becoming a problem, do not wait — get help. The kikry support team is by your side 24 hours a day, 7 days a week. They can communicate in both Bengali and English.
You can reach us in two ways:
- Live Chat: Log in to the platform and reach us directly from the chat window — available 24/7.
- Email: [email protected] — we will respond as quickly as possible.
Your privacy is fully protected. The reason for your contact or your identity will not be shared with anyone else.
Remember — asking for help is not a weakness, it is a sign of courage. kikry is always by your side.
Enjoy kikry Safely
Play responsibly, stay within your limits, and keep gaming a source of fun.