kikry's Privacy Policy

The kikry platform may collect the following types of information:

• Identity Information: Name, date of birth, national ID number (where applicable).
• Contact Information: Mobile number and email address.
• Financial Information: bKash, Nagad, or Rocket number — for transaction verification purposes only.
• Account Information: Username, password (stored in encrypted form), and account activity.
• Technical Information: IP address, browser type, device information, cookie data, and session logs.
• Usage Information: Gaming activity on the platform, betting history, and preference-related data.

We collect only the information that is necessary and refrain from collecting unnecessary personal data.

The collected information is used for the following legitimate purposes:

• Completing account registration and identity verification.
• Processing financial transactions and preventing fraud.
• Improving the kikry platform's services and providing a personalised experience.
• Meeting legal obligations and complying with regulatory requirements.
• Providing customer support services.
• Monitoring and implementing responsible gaming practices.
• Diagnosing technical issues and ensuring security.

We collect information in the following ways:

• Directly Provided: Information you provide through registration forms, transaction forms, or customer support chat.
• Automatically Collected: Information collected automatically through cookies, web beacons, and log files.
• Third Parties: Information received from identity verification services or payment processors (such as bKash, Nagad, Rocket).

kikry does not sell your personal information to any third party. However, information may be shared in the following limited circumstances:

• Service Providers: Information may be shared for payment processing (bKash, Nagad, Rocket) and identity verification services under strict confidentiality agreements.
• Legal Obligations: Information may be disclosed to comply with court orders, legal processes, or applicable law.
• Fraud Prevention: Information may be shared with relevant authorities to protect platform security or investigate illegal activity.
• Business Transfers: In the event of a merger or acquisition, you will be notified in advance.

Outside of the cases listed above, your information will not be shared with any third party without your explicit consent.

To ensure the security of your information, kikry takes the following technical and organisational measures:

• SSL Encryption: All data transmissions are encrypted using SSL/TLS technology.
• Password Protection: Passwords are never stored directly — only cryptographic hashes are retained.
• Access Control: Strict role-based access control is applied.
• Security Testing: Regular security audits and risk assessments are conducted.
• Firewall & Monitoring: Advanced firewalls and 24/7 system monitoring are active to prevent unauthorised access.

Even so, complete security of data transmission over the internet can never be guaranteed. You are therefore asked to keep your own account credentials secure as well.

Your personal information is retained according to the following policy:

• Active account data is retained for as long as the account remains open.
• Financial transaction records are kept for a specified period to meet legal obligations.
• Even after an account is closed, certain information may be retained for a defined period as required by applicable law.
• Once the specified retention period ends, data is securely deleted or anonymised.

The kikry website uses cookies and similar tracking technologies. Cookies are small text files that your browser stores on your device.

We use the following types of cookies:

• Essential Cookies: Required for the website to function properly; these cannot be disabled.
• Functionality Cookies: Help remember your preferences and settings.
• Analytics Cookies: Used to analyse user behaviour and improve the platform.

You can disable non-essential cookies through your browser settings, though this may limit some platform functionality.

You have the following rights regarding your personal information:

• Right to Access: You can request to know what information we hold about you.
• Right to Rectification: You can request correction of inaccurate or incomplete information.
• Right to Erasure: You can request deletion of your information in certain circumstances (subject to legal obligations).
• Right to Restrict Processing: You can request that processing of your information be limited in certain cases.
• Right to Data Portability: You can request your information in a structured format.
• Right to Withdraw Consent: You can withdraw your consent at any time, though this will not affect the lawfulness of prior processing.

To exercise any of the rights listed above, please contact our support team.

kikry strictly does not provide services to anyone under the age of 21. Our platform is for users aged 21 and above only.

We do not knowingly collect personal information from minors. If a parent or guardian believes their child has submitted information on our platform, please contact us immediately — we will delete that information promptly.

Financial transactions on kikry are completed through bKash, Nagad, and Rocket. When processing financial transactions through these payment methods:

• Your mobile banking PIN or password is never stored by kikry.
• Only the reference number and amount necessary for transaction verification are retained.
• Regarding Rocket, it is worth noting that it is Dutch-Bangla Bank's mobile wallet service.
• All payment transactions are completed through encrypted channels.

Your information may be transferred to servers located in different countries for processing or storage. Such transfers are always carried out through secure, encrypted connections.

Wherever your information is transferred, we ensure that the receiving party follows the protection standards described in this Privacy Policy and that your information remains properly protected.

kikry reserves the right to update this Privacy Policy at any time. In the event of significant changes:

• A clear notice of the changes will be posted on the website.
• The "Last Updated" date at the top of the Policy will be updated.
• Continued use of the platform after changes are published will be considered as your automatic acceptance of the updated Policy.

You are therefore advised to visit this page regularly and read the latest version of the Policy.

If you have any complaint regarding this Privacy Policy or the handling of your information, please contact our support team first. We will review your complaint within a reasonable time and attempt to resolve it.

We believe that most issues can be resolved through direct communication. Our 24/7 live chat and email support team is always available to assist you.